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Assistant Manager, Resource Development (Fundraising)

​The Assistant Manager of the Resource Development Department will be the core strategist to increase/ maintain organisation’s annual donation income. As the champion of all fundraising efforts, you will ensure the set of fundraising plans for the financial year is fulfilled to reach the organisation’s goals. You will also assist in reviewing the department’s directions and needs, providing constructive feedback, and activating changes and improvement.

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Responsibilities:

• Propose annual fundraising plans, organising them by the month and quarterly stating the target breakdown.

• Conduct the approved plans accordingly with the assistance of a junior executive, and other internal stakeholders whenever possible.

• Update the Department Manager and share with team members at least bi-weekly on the status and progress of each exercise.

• Brainstorm with the team and other relevant departments to create new programmes and projects to encourage donors’ participation/ donation.

• Supervisor to a junior executive, and other senior executives in the absence of the Department Manager; and undertake any other special projects assigned by Department Manager and National Director.

• Regular meetings with Asia Pacific counterparts and actively engage in regional strategic planning and execution.

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A successful candidate would be:

• A tertiary graduate with a minimum of three years of fundraising experience with a proven track record of achieving targets in the social service sector. It would be a big plus if you are not afraid to get your hands dirty and work on the ground with us.

• Comfortable to uphold, communicate and affirm Habitat for Humanity’s Christian principles.

• Focused and strategic, capable of conceptualising as well as translating it to workable fundraising plans and executing it.

• A team player yet possessed leadership qualities that influence and motivate the department members to meet annual targets.

• A productive worker who can achieve the best results in the shortest time while adhering to rules and regulations.

• A detailed-oriented and efficient multi-tasker who is also organised and resourceful.

• Competent in Microsoft Office Suite (Word, PowerPoint, Excel and Outlook) and Customer Relationship Management/ CRM software; resourceful in search engines.

• Effective communication skills written, spoken and in graphic illustrations.

• Excellent interpersonal skills and can relate sensitively in a multi-cultural setting.

• Fluent in English.

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Executive/ Senior Executive, Resource Development (Volunteer Management) 

The Volunteer Management Executive/ Senior Executive plays a crucial role in the smooth operation of our Resource Development Department. As the primary administrator, you will be responsible for overseeing administrative tasks, safeguarding vital data and information, and representing the organisation as the key liaison for coordinating volunteer sessions with corporate partners.

 

Your duties will also include assisting the organisation in complex events and undertaking ad-hoc tasks as needed, which may occasionally require working outside of standard business hours.

 

Responsibilities:

• Maintain a secure record of all donation platform credentials.

• Ensure timely updates on Customer Relationship Management (CRM) systems to facilitate data extraction and reporting.

• Manage digital and physical document organisation.

• Act as the main point of contact for corporate donors and volunteers.

• Manage end-to-end corporate volunteer sessions, including:

• respond to enquiries on volunteer sessions available with on-going local programmes

• schedule various volunteer programmes’ sessions, and conduct some of them

• data input of corporate information on CRM and update accordingly

• arrange issuance of invoices and receipts

• compile feedback to improve internal processes

• express gratitude to participants with post session thank-you notes

• compile reports for Asia Pacific and International counterparts on a regular basis.

 

Competencies:

• A detailed-oriented and efficient multi-tasker who is also organised and resourceful.

• Adaptable team player, able to work independently or collaboratively with internal stakeholders.

• Excellent interpersonal skills and cultural sensitivity.

• Competent in Microsoft Office Suite (Word, PowerPoint, Excel and Outlook) and CRM software (Salesforce); resourceful in search engines.

• Effective written communication skills.

• Preferably able to speak Mandarin to communicate with Mandarin speaking corporate partners.

 

A successful candidate would be

• A tertiary graduate with a minimum of two years of volunteer engagement and management experience.

• Comfortable to uphold, communicate and affirm Habitat for Humanity’s Christian principles.

• Not afraid to getting their hands dirty and work on the ground.

 

(Graduates with previous internship experience in the social service sector may apply.)